❓ Frequently Asked Questions
🕒 How Long Does It Take to Process Orders?
Standard production typically takes 1–3 business days from artwork approval before your order ships from Bunnell, Florida. Assisted design needs time for the emailed proof and your approval before production starts. Weather, holidays, order size, and the print queue may affect timing.
- Standard shipping: Allow approximately 5–7 days in transit after shipment. Free U.S. standard shipping applies to 70 lb stock.
- Priority shipping: Typically 2–3 days in transit after shipment. 14 pt stock ships by paid Priority shipping.
- Rush production: Often printed and shipped the same or next business day after artwork approval. Rush accelerates production; transit time is additional. Same-day dispatch is not guaranteed.
Production and shipping are separate stages. Delivery times are estimates, not guarantees.
What is the difference between 70 lb and 14 pt stock?
70 lb Opaque Smooth is our standard paper stock. 14 pt is a thicker card stock. Paper weight (lb) and thickness (pt) are different measurements, so these numbers are not directly comparable. Both keep the BILL-BOARD® die-cut, fold-over design.
DIY introductory card prices are 250 cards for $49.99, 600 cards for $69.99, and 1,000 cards for $99 for either stock. 70 lb includes standard U.S. shipping. For 14 pt, add Priority shipping of $13.90, $25.80, or $36.10 respectively. Rush production is +$9 for either stock; the 70 lb rush-and-Priority option is +$12. Review the available options and total with your order. Assisted design is priced separately.
💵 What Denominations Do They Come In?
Just $100 — and here’s why: it’s the perfect choice.
BILL-BOARD® drop cards aren’t meant to represent actual money; they’re carriers for your message. The $100 bill delivers the most powerful impact and ensures your card is kept, remembered, and shared.
“If we thought another denomination worked better than $100, we’d print it. Our presses don’t care what’s on the bill — but results do.”
💰 Why Does a BILL-BOARD® Have a Money Border Inside?
Our unique design mimics a roll of bills to keep the illusion of real money alive. When a folded and interlocked card is slightly squeezed, it “puffs” out, giving it a realistic, three-dimensional look.
This can reveal a glimpse of the inside — so we print a money border around your custom message to maintain the illusion, even when slightly exposed.
👉 Learn more about our interlocking design
🖊️ Can I Remove the Money Border from the Inside of the Card?
Yes — since we’re the manufacturer, we can customize your design to remove the inner money border.
However, because this is a custom process, a minimum order of 5,000 cards is required, and production may take longer.
Please contact us directly to discuss your customization needs.
🎨 Does the Inside of the BILL-BOARD® Have to Be White?
No. You can choose any color for the inside of your card.
Custom colors require a minimum order of 5,000 and a slightly longer turnaround time.
Historically, we’ve offered both “color of money” and white, but the white interior remains the most popular (about 10:1) — it showcases graphics beautifully and doesn’t affect the illusion, since only the exterior needs to look like real money.
🚫 Do You Advertise Your Website on the Cards?
Absolutely not.
We never print our website or company information on your BILL-BOARD® cards. They arrive completely unbranded — the spotlight stays on your message.
Be cautious: some competitors do include their website on your cards.
(Example: competitor card shown below.)
📦 Do They Come Folded, or Do I Fold Them Myself?
Your BILL-BOARD® cards arrive professionally packaged and wrapped, but unfolded.
Because of their unique die-cut shape, they can’t be pre-folded by machine. Don’t worry — they’re designed to fold easily and interlock quickly by hand.
🔄 What Is Your Return Policy?
Our return policy follows industry standards:
Customized printed products are non-refundable, unless we make an error that differs from your approved proof.
Here’s how it works:
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For assisted design, our team emails a proof and printing starts after you approve it. For DIY orders, review your on-screen proof; placing the order confirms your approval for printing.
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Once you approve your proof and printing begins, the order becomes final.
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If you cancel before printing, a full refund is available.
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If we’ve already provided design services, a 15% surcharge may apply to cover design time.
If you design your card online, your on-screen proof serves as your approval. By placing the order, you confirm that the displayed design is accurate and ready for print.
✅ In Summary:
We’re committed to making sure you’re 100% satisfied — from design to delivery.
When you choose BILL-BOARD®, you’re choosing craftsmanship, professionalism, and a product that gets results.


